This Privacy Policy (“Policy”) applies to https://proshield247.com/ and ProShield24/7 and governs the collection, use, and protection of your personal information. By accessing our website or using our services, you consent to the data practices described in this Policy.

Collection of Personal Information

To provide our services, we may collect personally identifiable information, including but not limited to:

- First and last name

- Mailing address

- Email address

- Phone number

You may be required to provide this information when submitting service requests, requesting quotes, scheduling appointments, or completing contact forms on our website.

We may also collect information related to property damage, service history, or insurance claim coordination strictly for the purpose of delivering requested services.

Additionally, certain non-personal information such as browser type, IP address, and website usage data may be collected automatically to improve website performance and user experience.

How We Use Your Information

We use your information to:

- Provide and manage requested services

- Schedule inspections, appointments, or emergency response services

- Respond to inquiries and customer support requests

- Fulfill contractual obligations

- Send service updates or notifications

- Improve our website, services, and customer experience

- Communicate promotions or company updates where permitted by law

Sharing Information with Third Parties

We do not sell, rent, or lease your personal information to third parties.

We may share information with trusted service providers who assist in operating our business, such as hosting providers, communication platforms, or payment processors. These providers are required to maintain the confidentiality and security of your information.

We may also disclose information when required by law or when necessary to protect our legal rights or prevent fraud or illegal activity.

No Sharing of SMS Opt-In Data

SMS opt-in information and phone numbers collected for messaging purposes will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

Use of Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us remember preferences and understand how visitors interact with our website.

You may accept or decline cookies through your browser settings. Disabling cookies may affect certain website features.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including Secure Sockets Layer (SSL) encryption where applicable.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Right to Deletion

You may request deletion of your personal information at any time. Upon receiving a verifiable request, we will:

- Delete your personal information from our records

- Instruct applicable service providers to do the same where required

We may retain certain information when necessary to:

- Complete transactions or services

- Detect or prevent fraud or illegal activity

- Resolve disputes or enforce agreements

- Comply with legal obligations

Email & SMS Communications

We may contact you via email, phone call, or SMS text message regarding service updates, appointment reminders, responses to inquiries, and promotional communications where permitted by law.

You may opt out of marketing communications at any time:

Email: Click the unsubscribe link or reply STOP

SMS: Reply STOP to any message to unsubscribe

Message and data rates may apply. Messaging frequency may vary.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. When updates occur, we will revise the effective date and may notify users through:

- Email notification

- A notice posted on our website

- Updated privacy information on this page

Continued use of our website or services after updates indicates acceptance of the revised Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

ProShield24/7

Location: 4968 Spring Hill Dr, Sugar Hill GA 30518

Email: [email protected]

Phone: (470) 740-7004